I am unable to download or update anymore apps due to an unsuccessful app purchase because of insufficient funds. Can I cancel the purchase

I am unable to download or update anymore apps due to an unsuccessful app, as a result of insufficient funds in the visa card. However I don't want this purchase, can i cancel it and continue or what can be done?

iPhone 5s, iOS 9.3.3

Posted on Jul 20, 2016 1:48 PM

Reply
2 replies

Jul 20, 2016 2:03 PM in response to ChrisEgg

Purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will cancel the purchase : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via this page : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html


If they won't you will have to pay off what you owe before you can download anything else on the account

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I am unable to download or update anymore apps due to an unsuccessful app purchase because of insufficient funds. Can I cancel the purchase

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